Jag fick inte bonusen för att kreditera 4 hyror på 1 år till BA.
Det tog dem 10 dagar att svara på klagomål och Avioserna fanns
på kontot samma dag jag fick e-posten nedan.
Hoppas saknade Flying Blue miles hanteras lika bra.
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Dear Mr HOMER,
Thank you for contacting us.
Please be advised that I have investigated your case.
I have contacted our partner British Airways and they have amended your account with the missing Loyalty Avios for renting with Avis over 4 times in one year.
I hope this information will help to clarify this matter and I am more than grateful for your patience.
Should you have further queries please do not hesitate to contact us again.
Kind regards,
...........
Customer Service Assistant
Avis Budget Group BSC Kft.
Europe, Middle East and Africa
1134 Budapest, Kassák Lajos u. 19-25.
e-mail:
customerservice.avisgroup@bsc.avis-europe.com