In this specific application, I enjoy this date format since it follows how dates are written in passports...When entering dates, the app uses "american" date format, instead of international format:
Will there be an email notification or something when it is activated, or should I just keep looking? And if so, where in the app should this chat appear?Does anyone want to help test the in-app Diamond Chat?
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I agree that is all messed up, could you send me a DM with the booking reference so we can debug it?You really need to look at the UI when it comes to showing bookings that have been cancelled and moved to another day or reroutings during the trip. It’s very complicated to see what’s going on and what has been changed. Look at this for instance. It’s very unclear what has been cancelled and that the booking is moved entirely to another day.
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Then it gets worse and it looks like this when you expand it. It looks like I had a direct flight from Stockholm to Tokyo from terminal 3 at Arlanda(!). All that is wrong. The app has taken my original departure time, added in the “terminal 3” from Copenhagen that’s just missing and added my original departure time. It’s a mess.
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Another example is the other day. Had a misconnect during a trip, got rebooked. The new trip was in the same timeline as the old one making it look really strange, and it was difficult to see what flight it was etc. unfortunately no screenshots of that.
I got an email, I think the function is under the "More" button, and called "Chat with customer service"? @massimo can you confirm this is the Diamond chat?Will there be an email notification or something when it is activated, or should I just keep looking? And if so, where in the app should this chat appear?
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Samma problem för mig.Maybe it's old news but I just noticed that the hotel offers are a bit off...
The header states "Hotels in Visby" (which in fact is my destination) but the hotels displayed are all in Oslo (where I depart from).
@massimo