Inofficiell BC-träff innan SAS Diamond Event 2022-11-15 på Kastrup
- Thread starter Ricci
- Startdatum
Remington Steele
Medlem
Har tagit några anteckningar från dagens möte. Tar ej ansvar att allt är korrekt.
Much more Important with leisure travels in the future
Frequent flyers more important to SAS
Strong future with loyalty’s expanding with new digital solutions
Sustainability- SAS as a leader. Technologies are not there yet. Drive change towards 0. Electrical fly with Swedish company with 30 seats, maybe 40-45 seats in the future. Working as well with sustainable aviation fuel.
Cheaper 11 process - alien in Europe. Allow us to keep flying. US working differently. Protects bankruptcy. Results: cancel 0 flights. Initial business plan 4-6 months. SAS cheaper around 1 billion/year. Means nothing to EuroBonus.
SAS currently flying with 60-75 capacity
EuroBonus 30 years
Started as a small club, 30% of danish population are members
Core program will not change much in the future
New technology will be introduced
New ways to earn points
E-commerce not yet assessed
Sustainability with EuroBonus?
Challenge to let members to use their points
More awards seats will be released
Use points - hotels.com, pay for car rental,
Easier to re-qualify and keep status
MC new features
Diamond - travel experience- ease to get in touch with customer support. Call back service for Diamonds.
Shorter time to response e mail
Chat in new app - prioritize services
Unpublished benefits- empty seats- will be reality 2023
New Diamond feature in 2023 - new personalized Bag tag
Beijing
Tokyo - opened recently, flight time - costs
Difficult to put all network back right now due to inflation, Ukraine war, fuel prices
Kritik av kundtjänst- dålig utbildning
Plans to introduce higher degree of differentiation between Diamond and Gold, might be less benefits for Gold
No black out periods any longer for awards
Much more Important with leisure travels in the future
Frequent flyers more important to SAS
Strong future with loyalty’s expanding with new digital solutions
Sustainability- SAS as a leader. Technologies are not there yet. Drive change towards 0. Electrical fly with Swedish company with 30 seats, maybe 40-45 seats in the future. Working as well with sustainable aviation fuel.
Cheaper 11 process - alien in Europe. Allow us to keep flying. US working differently. Protects bankruptcy. Results: cancel 0 flights. Initial business plan 4-6 months. SAS cheaper around 1 billion/year. Means nothing to EuroBonus.
SAS currently flying with 60-75 capacity
EuroBonus 30 years
Started as a small club, 30% of danish population are members
Core program will not change much in the future
New technology will be introduced
New ways to earn points
E-commerce not yet assessed
Sustainability with EuroBonus?
Challenge to let members to use their points
More awards seats will be released
Use points - hotels.com, pay for car rental,
Easier to re-qualify and keep status
MC new features
Diamond - travel experience- ease to get in touch with customer support. Call back service for Diamonds.
Shorter time to response e mail
Chat in new app - prioritize services
Unpublished benefits- empty seats- will be reality 2023
New Diamond feature in 2023 - new personalized Bag tag
Beijing
Tokyo - opened recently, flight time - costs
Difficult to put all network back right now due to inflation, Ukraine war, fuel prices
Kritik av kundtjänst- dålig utbildning
Plans to introduce higher degree of differentiation between Diamond and Gold, might be less benefits for Gold
No black out periods any longer for awards
intuition
Medlem
Sir Karlsson
Medlem
Jag överlämnade en BC tagg till Anko som tackade och berättade att han hört talas om BC vid något tillfälle. Han var väldigt trevlig och tog sig tid att prata med "alla" så tag tillfället i akt vid minglet detta gällde förövrigt samtliga SAS representanter. Det var 200 gäster och 50 från SAS.
Låter ju som bästa nyheterna på länge! Sades det något om ifall SQ First kommer gå att boka?
Hafermann
Medlem
Framkom det hur man avser utforma uppgraderingsvouchers? Bästa hade varit liknande AYs system med både longhaul och intra Europa vouchers.
Smidigt, då kan de ta bort CU-förmånen då.
De där försämringarna för guldkortet. Undrar om det är nu de tänker ta bort Star Alliance-guld stämpeln.