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Corona-viruset och hur det påverkar resande

Homer skrev:
värre med kuben
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Utrop för någon minut sedan. Begränsad servering i plus pga corona-situationen, lite snacks och vatten lät det som. Sen en andningspaus och nästa mening "och ni som sitter i go kan hitta vårt sortiment i stolsfickan framför er, där kan ni köpa mat, dryck osv. Kaffe och te ingår som alltid".

Jag har nog missat att Corona inte smittar om man betalar för det...
 
Sander skrev:
Det blir till att vaska, med (liten) förhoppning om att kunna boka om även efter att flighten gått. Inga jättesummor men ändå pengar. Tänkte att det är värt att kolla här om någon satt på tips. Är självklart ödmjukt glad att det inte är värre än för många andra. Endast en frivillig resa som går till spillo.
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Bra. Skickat ett mej till deras kundservice? Då har du ju ett bevis på att du försökte innan avgång.
 
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Reactions: Gus
Fick e-post från Avis, min understrykning.

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Hilton:

Hilton Honors Members,

In these uncertain times, I wanted to reach out to you personally about what we are doing here at Hilton to support you and your travel plans. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.

Your Travel Safety

As it has always been, the safety and security of our guests and team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous:
  • Our hotel teams are receiving ongoing briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
  • We will continue to adjust food and beverage service in accordance with current food safety recommendations.
  • We have increased the deployment of antibacterial hand sanitizers.
We have activated our regional and global response teams to provide around-the-clock assistance to our hotels and are prepared to act swiftly should we be alerted to a case of coronavirus at one of our properties.

Your Travel Flexibility

We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind:
  • Government Restrictions. In regions affected by government-issued travel restrictions, we will continue to waive change fees or offer full refunds. Please click for the latest information on our travel waivers.
  • Existing Reservations. All reservations – even those described as "non-cancellable" (“Advanced Purchase”) – that are scheduled for arrival before April 30, 2020, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
  • New Reservations. Any reservation you make – even those described as “non-cancellable” (“Advanced Purchase”) – that are booked between today and April 30, 2020, for any future arrival date, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
If you need to adjust reservations made via the Hilton website, app or call center, please contact the Hilton Guest Assistance team. If you need to adjust reservations made through another travel site, please contact them for assistance.

Your Points and Status

We know that earning Hilton Honors Points and Status is an important way we show appreciation. We also know the current travel environment may limit your ability to stay with us.
  • We will pause the expiration of all points scheduled to expire between now and May 31, 2020.
  • We will make updates to the requirements for earning tier status for 2021. Since the situation is still evolving, it is too early to make and announce specific changes. We are committed to sharing details as soon as possible.
At Hilton, we believe it is in challenging times like these that the power of hospitality is needed most of all. Whether you are traveling now or in the future, our team members are ready to welcome you with the Hilton hospitality you’ve come to expect.

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Chris Nassetta
President & CEO, Hilton
 
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IHG:

An important message from our CEO
Dear X,
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As a valued member of our IHG® Rewards Club family, we appreciate your loyalty and the trust you place in us as a travel partner. Recognising the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and well-being of our guests and employees. With that in mind, we wanted to update you on the actions we have taken in response to the outbreak.

Supporting your plans
We know that flexibility is what our guests are looking for right now. So, we are waiving cancelation fees for existing and new bookings at all IHG hotels globally for stays between 9 March and 30 April 2020.

We continue to monitor the situation and will be keeping this policy under review. Please visit our website for more information on our latest cancelation policy and additional updates – including specific information on bookings made through a travel agent or online booking platform (e.g. Booking com, Expedia) and Groups & Meetings bookings.

For bookings beyond 30 April 2020 we want to remind you of the flexibility already built into our rates and packages that allow our guests to amend travel plans as necessary. Our Best Flexible Rate allows our guests to change or cancel their reservation one to two days prior to arrival. Changing the date on any reservations may result in different pricing, but there is no fee for making changes. To ask about any booking contact the hotel or our reservation team.

We hope this helps you to plan and book any future travel with confidence.

During your stay
Our number one priority is your health, safety and well-being. We are closely monitoring developments around the world and are in contact with global organisations, including the World Health Organisation (WHO), Centers for Disease Control and Prevention (CDC) and relevant authorities for country-specific requirements, to ensure the actions we take are comprehensive and suitable.

All of our hotels are required to adhere to comprehensive health and safety procedures including all local laws. In addition, we provide our hotels with best practices and guidelines and have supplemented these resources with additional COVID-19 cleanliness-specific guidance, training and information consistent with our own high standards.

IHG Rewards Club status
We know that many of you are now thinking about how to manage your loyalty activity this year and we are committed to supporting you to do that. You are our most loyal guests and we want to give you more reasons to get away and stay with us – when the time is right for you.

With more constrained travel plans and a shorter time period during which members can earn Elite tier status, we are reducing the Elite membership criteria required (nights or points) this year by 25% or more. See details here.

With this change, you can continue to earn Elite membership status this year and enjoy all the IHG Rewards Club benefits this brings through 2020 and into 2021. This change will be reflected in member accounts in the coming weeks.

Our teams pride themselves on providing True Hospitality for everyone – a promise that guides us every day and is fundamental during times like this.

I’d like to thank you for the trust and support you have in us and we look forward to welcoming you to an IHG hotel soon.

Best wishes,

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Keith Barr
Chief Executive Officer
IHG
 
Personligen förstår jag inte hur olika bolags avbokningsregler eller försäkringsregelverk kan påverka hur man hanterar en kommande resa i närtid.
WHO säger " res inte i onödan" och alla "nöjesresor" hamnar väl inom den gränsen. Ligger din mor/fru/barn/osv på dödsbädden så kan jag förstå att resan kan vara nödvändig. Handlar det bara om pengar är den, i mina ögon, inte nödvändig.
Jag skulle resa till Singapore i slutet på Maj men inser med stor sorg att detta inte kommer att ske. Jag blir som Svensk förmodligen inte insläppt någonstans framöver i närtid.
Ok Shit happends och jag/vi får ta den förlust som uppstår, men samtidigt hoppas jag på att jag får möjlighet att göra en resa med mina vänner kanske nästa år.
Att familjen kommer att tappa några Amex-vouchers är av betydligt mindre intresse än att vi får chansen att resa ihop igen.
Och vi har bara sett början ännu...
 
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Mina vänner ska flyga från Stockholm till Belgrade via Wien i morgon med Austrian Airlines. På flightlradar och flightaware så står det att planet är inställt från Wein till Belgrade... men på Austrian Airlines hemsida så står det att det ska gå som planerat.

Vad tror ni gäller?
 
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