Några flygbolags policies angående Kina och det nya coronaviruset.
Lufthansa (Swiss, Austrian, Brussels)
https://www.lufthansa.com/er/en/flight-information
”Due to the current spreading of the corona virus, Lufthansa Group passengers have the possibility to rebook or refund their travel to or from China free of charge.
Passengers with tickets issued before or on January 23 for flights to or from mainland China between January 24 and February 23, are able to rebook their flight on the original routing or refund their tickets. This is applicable for tickets issued by Lufthansa, Austrian Airlines, SWISS or Brussels Airlines, for flights with OS, LH, LX or CA flight numbers. The new travel must be before September 30, 2020. This does not apply for travels to Hong Kong and Macao.”
Air France
https://www.airfrance.com/GH/en/local/cco/alertes.do?id=03-situation-sanitaire_wuhan
”Update on 27 January 2020, 10:30 AM Paris local time
Wuhan airport closure
Further to the health situation in China (coronavirus), and the Wuhan (WUH) airport closure upon the Chinese request, flights to and from this destination are cancelled until February 2, 2020.
If you are concerned by these cancellations, you will be informed personally, by SMS or e-mail. Please make sure your personal contact details (mobile telephone, e-mail address) are up-to-date in the "Your reservations" section of our website or in the mobile app.
The status of your flight will be updated in real time on our website or mobile app, in the section "Flight & Airport Info".
Commercial measures are available for you if you wish to request a refund. You can find them in details in the section below " How do I apply for a refund form my journey?"
Cancellation of group passengers to and from China
Further to the health situation in China (coronavirus), Chinese authorities have requested to cancel the trip of all group passengers as from January 28, 2020. Therefore, customers booked as a group to and from China until February 29, 2020 have the possibility to rebook or refund their travel free of charge.You can find all details of the commercial options in the section below " How do I apply for a refund form my journey?"
Exceptional measures for customers book on a flight to and from China
Further to the health situation in China (coronavirus), we offer you rebooking options at no extra cost, if you wish to postpone or cancel your trip. You can find details of our commercial measures in 'Can I modify my trip?'
In the meantime, we would like to assure you that our teams follow the situation with attention and are fully mobilized to assist you and minimize the impact on your travel plans.”
British Airways
Travel news | British Airways
”
China - Coronavirus
Answer Id 7982 Updated 26/01/2020 02.35 PM (UK time)
Summary
We fully understand that you may want to change your travel plans as a result of the recent coronavirus outbreak in China, and so whilst we await further advice from the Government and health organisations, we are offering any customers due to fly to or from China including Hong Kong until 23 February the option to refund or rebook.
More information
Can I rebook my flight?
If you are flying between 26 January – 23 February 2020 you can rebook on to another flight operated by British Airways to the same destination.
This must be in the same cabin class as the original flight or a lower cabin if available. This also includes any connecting flights that are operated by British Airways.
To make this change please
contact us. If you made this booking via a travel agent, please contact them to rebook your flight.
Can I get a refund?
If you are flying between 26 January – 23 February 2020, you can request a refund. This also includes any redemption bookings.
To make this change please
contact us. If you made this booking via a travel agent, please contact them to refund your flight.”
