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Norwegian låser Cashpoints under rekonstruktionen

Tonton

Medlem
Går även att läsa direkt på Norwegians hemsida!

https://www.norwegian.com/uk/about/company/reorganisation/?

Norwegian skrev:
We are announcing some temporary changes to our Norwegian Reward loyalty program.

Pausing of Reward program benefits with Norwegian while in reconstruction process
We will be pausing the Norwegian airline-related benefits of our loyalty program. Your membership will remain active, but during this time it will not be possible for you to earn or spend CashPoints or Rewards on Norwegian’s products or services (flight tickets, extra baggage etc.). You will still be able to earn CashPoints with our other Reward partners.

Following the pause, a potential limit on CashPoint spend
Once the pause has ended, you'll be able to earn and redeem CashPoints and Rewards on Norwegian’s products and services, but we will reserve a right to limit the spending of CashPoints as means of payment until the impact of the ongoing pandemic is under control and Norwegian’s commercial activities can return to a new normal.

An extension of CashPoints and Rewards validity
We recognise that the above changes, as well as the ongoing pandemic and government travel restrictions, may not allow you to earn and spend your CashPoints and Rewards as you would normally. With this in mind, we will be giving all members with CashPoints due to expire on 31 December 2021 the opportunity to extend the validity of those CashPoints by one full year. You will receive more information about this.

The expiration of Rewards has been paused since last year, as well as the number of flights needed to qualify for Rewards adjusted, and this will continue until further notice.

Norwegian Reward is a transparent customer loyalty program, and we will be keeping it that way. We will not be devaluing CashPoints (1 CashPoint still equals 1 Norwegian Krone), and we aim to reopen the airline benefits with our award-winning program as soon as the reconstruction and examinership processes, and the COVID-19 situation allow it. That said, we do understand that these temporary changes may affect the way you would like to use our loyalty program, and we apologise for any inconvenience caused.

We will be updating our Norwegian Reward Terms and Conditions to reflect these alterations to the program.
 

Homer

Medlem
Daterat 26/2 om det skett något därefter har jag inte koll på

https://finansavisen.no/nyheter/luftfart/2021/02/26/7633

Konsernsjef Jacob Schram kan derimot berolige medlemmene under et intervju med Finansavisen:
– Cashpoint skal ikke nulles og heller ikke devalueres, starter Schram:

Selv om Reward-programmet skal være et satsingsområde dersom Norwegian kommer seg gjennom konkursbeskyttelsen er Schram klar på at det vil bli en gradvis gjenåpning.

– Vi kommer til å være forsiktig i starten slik at det ikke kun blir flydd med cashpoints, for vi trenger kontanter i kassa fra starten av også.
698/dette-skjer-med-dine-cashpoints-i-norwegian
 
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