Malaysia Airlines skickade för fyra dagar sedan:
Malaysia Airlines was notified of a data security incident at one of its third-party IT service providers which involved some personal data of members of Enrich, Malaysia Airlines’ Frequent Flyer Programme between the period of March 2010 and June 2019. The incident did not affect Malaysia Airlines’ own IT infrastructure and systems in any way.
The personal data involved in the incident included
Enrich member names, date of birth, gender, contact details, frequent flyer number, frequent flyer status and frequent flyer tier level. It did
not include any information about itineraries, reservations, ticketing, or any ID card or payment card information.
Malaysia Airlines has no evidence that any personal data has been misused and the incident did not disclose any account passwords. We are nevertheless encouraging Enrich members to *change their account passwords as precautionary measure.
Keeping your online account and personal information secure is of the utmost importance to us. If you require further guidance on how to protect your personal information or have any questions about any aspect of this letter, please contact our Data Privacy Officer at
privacy@malaysiaairlines.com.
Please note that Malaysia Airlines will not be contacting members with regard to updating your personal information via telephone call.
*To change password on your Enrich Online account, please click on one of the following links:
If you have created a Digital Profile and currently logging in using email address, click Forgot Password / Reset Password HERE.
If you have not created a Digital Profile and last log-in using Enrich membership number, click Forgot Password / Reset Password HERE.
For more information on creating Digital Profile with Single Sign-On, click HERE.
Should you have any further queries on changing your password, please contact
enrich@malaysiaairlines.com.
Thank you.
Enrich