Senaste nytt

Har du blivit uppgraderad på Nordic Choice Hotels?


How much time was there between when you originally booked the reservation and when you checked into that hotel on the reservation?

Due to the way some NCC/Strawberry hotels systematically handle upgrades and who is working (or not working) when and where, and due to some front desk employees’ expectations about what they think their colleagues or superiors have already done and how it may go over if revising things, there are some circumstances where the time in between when the reservation was made and the time of check-in seems to make a substantial diffefence with regard to upgrade outcomes.
Booked mid-January, stay this week. There were superior rooms available at time of booking, I checked. That’s why it’s sad that upgrade status isn’t visible in the app at the moment. I would also have been fine if at checkin they’d say we see that you are a Platinum member, and we’re sorry that we couldn’t upgrade you, can we offer you a drink/spa visit/other compensation? That’s quite easy loyalty recognition and building.

Mr Basic

Hotell: Hotel C (Stockholm)
Nätter: 1
Bokat: Std dubbel (2 enkelsängar)
Fick: Handikappanpassat std dubbel (2 enkelsängar)
Status: Gold


Hotell: Clarion Collection Hotel Bilan ( Karlstad)
Nätter: 2
Bokat: Compact dubbel
Fick: Superior Dubbel
Status: Gold
Frågade lite snällt om jag fått uppgradering, "men Oj det har dom ju glömt - det ska du ju ha". Bott på hotellet ca 20 dygn iår, har alltid blivit rekognoserad som gold och fått uppgradering.
Fantastisk god mat här.

Olle K

Hotell: Clarion Draken Göteborg
Nätter: 1
Bokat: Standard
Fick: Deluxe (även om appen fortsatt säger superior som syndes som uppgradering från början. Enda hotellet annars på länge jag såg ändring av rumskategori på)
Status: Platinum

Ingen notis av status vid check-in. Fick beställa tid för frukosten.