Uppdatering 2:
Så, jag betalade resterande belopp och skrev ett långt och utförlig mail om att jag inte kommer att använda mig av Sixt i framtiden. Fick detta svar idag:
Dear Mr. X,
Please accept our apology for the delay in response.
Our goal is to provide you with a consistently reliable rental experience and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. As of 13.12.2016 we have removed the Loss Damage Waiver coverage and ask that you allow up to 7-10 business days for the refund to reflect to your account.
We ask that you allow us another opportunity to serve you, as we consider it a privilege to be your rental provider.
Så, slutet gott trots allts.
Har lärt mig en läxa och kommer i framtiden vara extremt noggrann med att läsa igenom alla kontrakt och hyresavtal.
Så, jag betalade resterande belopp och skrev ett långt och utförlig mail om att jag inte kommer att använda mig av Sixt i framtiden. Fick detta svar idag:
Dear Mr. X,
Please accept our apology for the delay in response.
Our goal is to provide you with a consistently reliable rental experience and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. As of 13.12.2016 we have removed the Loss Damage Waiver coverage and ask that you allow up to 7-10 business days for the refund to reflect to your account.
We ask that you allow us another opportunity to serve you, as we consider it a privilege to be your rental provider.
Så, slutet gott trots allts.
Har lärt mig en läxa och kommer i framtiden vara extremt noggrann med att läsa igenom alla kontrakt och hyresavtal.