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Avboka awardresa hos SAS, bokad med bästa tillgänglighet

Joakim P N

Joakim P N

Medlem
Jag undrar om någon har erfarenhet av hur lång tid det tar innan man får tillbaka spenderade EB-poäng då en awardresa avbokas? Har själv en PLUS-biljett till USA i sommar som jag bokat med bästa tillgänglighet. Nu skulle jag vilja boka om den till en BUSINESS-biljett och tänker att det nog är enklast att först avboka, och sedan boka en helt ny biljett. Får jag tillbaka mina EB-poäng så fort resan avbokats?

Och förresten; som vanligt kan jag inte själv avboka biljetten online, utan det står att jag ska kontakta kundtjänst. Inte kommer jag väl behöva betala något för att de hjälper mig med avbokningen, som jag inte själv kan göra?
 
Allt beror på fare rules på biljetten du bokat. Är det Plus Saver på longhaul så kommer du att stöta på lite patrull i fare rules. Är det Plus Full Flex är allt som på shorthaul.
 
Saver (P-klass, B-klass) rules:

CANCELLATIONS
BEFORE DEPARTURE
PER ROUND TRIP CHARGE EUR 300.00.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW
----------------------------------------
NO CHILD DISCOUNT.INFANT FREE OF CHARGE.
-----------------------------------------
WHEN FARES ARE COMBINED ON A HALF ROUNDTRIP BASIS
THE CANCELLATION FEE OF EACH FARE COMPONENT WILL
APPLY.
-----------------------------
FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
REJECTION OF VISA. EMBASSY STATEMENT REQUIRED
CHANGES/CANCELLATIONS
AFTER DEPARTURE
TICKET IS NON-REFUNDABLE.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
REFUND OF UNUSED FEES AND TAXES PERMITTED.
FUEL SURCHARGE/YQ AND SECURITY SURCHARGE/YR IS
NON-REFUNDABLE
CHANGES
ANY TIME
PER TICKET CHARGE EUR 200.00 FOR REISSUE.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
NO CHILD DISCOUNT. INFANT FREE OF CHARGE.
--------------------------------------------------
REBOOKING IN SAME BOOKING CLASS AS TICKETED CHARGE
EUR200.00 PER TRANSACTION
--------------------------------------------------
CHANGE FEE WILL BE THE HIGHEST OF ALL CHANGED FARE
COMPONENTS PER TICKET
--------------------------------------------------
CHANGE FEE APPLIES FOR EVERY SINGLE CLOSED
TRANSACTION
--------------------------------------------------
FOR AUTOMATIC REISSUE THE PENALTY FEE MUST BE
COLLECTED ON AN EMD. FOR MANUAL REISSUE ON AN EMD
OR AS A DU TAX WHICH MUST REMAIN NON-REFUNDABLE
--------------------------------------------------
FARES MAY BE UPGRADED TO ANY HIGHER SK
FARE IN CASE OF UPGRADING TO A HIGHER FARE CHARGE
EUR200.00 PER TRANSACTION AND CHARGE THE
DIFFERENCE BETWEEN THE FARE PAID AND THE HIGHER
UPGRADED SECTOR
--------------------------------------------------
REBOOKING/REISSUE/PAYMENT MUST BE MADE IN ONE
TRANSACTION BEFORE DEPARTURE OF EITHER THE FLIGHT
BEING CHANGED OR THE NEW FLIGHT WHICH EVER IS
EARLIER
--------------------------------------------------
WHEN COMBINING ON A HALF ROUNDTRIP BASIS THE
PENALTY CONDITIONS FOR EACH FARE COMPONENT APPLY
--------------------------------------------------
IN CASE OF TICKET UPGRADE THE ORIGINAL
NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE
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För S och Y-bokningsklass

CANCELLATIONS
BEFORE DEPARTURE
CANCELLATIONS PERMITTED.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
WHEN COMBINING A REFUNDABLE FARE WITH A NON-
REFUNDABLE FARE
1. THE AMOUNT PAID ON THE REFUNDABLE FARE
COMPONENT WILL BE REFUNDED.
2. THE AMOUNT PAID ON THE NON-REFUNDABLE FARE
COMPONENT WILL NOT BE REFUNDED
3. REFUND OF UNUSED FEES AND TAXES PERMITTED.FUEL
SURCHARGE/YQ AND SECURITY SURCHARGE/YR IS
REFUNDABLE
AFTER DEPARTURE
CANCELLATIONS PERMITTED.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
PARTIALLY USED TICKETS-
REFUND THE DIFFERENCE - IF ANY - BETWEEN THE
FARE PAID AND THE FARE FOR THE JOURNEY TRAVELLED.
CHANGES
ANY TIME
CHANGES PERMITTED.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
CHANGES PERMITTED FOR REVALIDATION/REISSUE.
--------------------------------------------------
FARE MAY AT ANY TIME BE REBOOKED IN SAME BOOKING
CLASS OR UPGRADED TO A HIGHER SK BOOKING CLASS IN
SAME OR HIGHER SERVICE CLASS.
DOWNGRADING TO A LOWER BOOKING CLASS OR A LOWER
SERVICE CLASS NOT PERMITTED.
WHEN THE NEW ITINERARY RESULTS IN A HIGHER
FARE.THE DIFFERENCE SHOULD BE COLLECTED.
-----------------------------------------------
WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE A
REFUND OF THE RESIDUAL AMOUNT SHOULD BE MADE.
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