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CPH-SVO-DXB-NBO. Smooth check in – all flights briefly on time and connections went smooth. Lounge access given all concerned airports as being Skyteam Gold (though AF).
CPH-SVO on Airbus 321. Flight basically full – economy completely full and business (12 seats) completely empty). Service fine, but sparse. Alcoholic drinks for sale only. A cold lunch tray given, quality acceptable. Seat good, was given a spacious emergency seat. Bus to terminals in SVO. SVO-DXB on Airbus 319. No IFE, but who cares. 16 seats left in economy, I volunteered to give up seat 7C to the backrow next to toilets as it allowed for stretching. Service devoted. Alcohol charged as “only free on intercontinental flights”. I would assume that SVO-DXB is pretty much intercontinental? Service excellent, though by sitting on last row one is left with no food options, but the ones left (clalf-meat) was good. English poor-very poor. Staff charming, young, and in excellent mood. DXB-NBO operated by Kenya Airways. Overbooked on business class, 1 person was downgraded. I got one of the very last seats in the middle of an 2-3-2 configuration. But the staff were good, hard-working, in a sparkling mood, and attentive. Ordered 2 drinks and was given 2 of each (as to make up for busy FAs and few rounds of service). This happened to everybody who cared but only at the first service- IFE on large plenum screen worked surprisingly well. Good information from captain and purser. Luggage delivery at the belts in Nairobi stressfull and confusing. Monitors were not properly working.