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  1. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hi @Martin Gren I have replied now, sorry I have a huge email backlog so I missed a few :-)
  2. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hi, it's a feature not developed yet. Will come.
  3. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    It's a typo, the Diamond bids are worth 30% more, not 10%. :-) Thanks for pointing this out, will correct asap. The good news about upgrade bidding is that we would allow bidding from within the app in the near future.
  4. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hi, we are using the device locale to default your currency, so we are probably doing something wrong. You can change the currency from me > settings > currency If you don't mind creating a Tech Support ticket from within the app (under the more section), we can check what we do wrong and...
  5. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Send me an email at travel@sas.se and I reply with the link, I would like to avoid publishing the link on this forum, as at a certain point when we update the main production app we need to decommission this beta app, so we want to keep track of whom we are distributing it.
  6. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Yes, so this information comes from humans scanning the bagtag (manually) while loading them into the plane, for some stations, the messages are not sent in real-time, there could have some delays (due to different reasons), so it'a catch as it could create worries in some scenario, this is why...
  7. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Yes I agree, we should have this one, it's not difficult to do. Will make it happen.
  8. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    That's not good! We will check this with a priority! Thanks for reporting this. Be free to use the in-app tech support function so we can follow up the bags and request for new features. Massimo
  9. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Yes, you have a point and I agree, at the moment (in the new app) you can open the seatmap until boarding is completed so it supports already your use case, but I think we should try to let user access the seatmap even after boarding is completed and while you are airborne, the upstream backend...
  10. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hi, - yes Connected Friends will be working much better, today in the current app we are not checking if the booking got cancelled or if the travelers hasn't boarded, but this will be fixed when we launch this feature in the new app, I am afraid to say it's not next in line for the coming...
  11. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    HI Christoffer, we are rebuilding the app to improve performance and add self-services to reduce cost. Hard to believe but the new app has development and operational cost lower than the current app, which has done a great job for 10 years old but now carries a lot of tech debt. If you would...
  12. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    At the moment you get notification when the boking is created, cancelled, flight delays, gate changes, bagtag accepted. We will be working on getting notifications for seat changes, schedule changes (before day of travel) and disruption (change of flights due to cancellation). I am not able to...
  13. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hi Jacob, - your award booking not showing up sounds like a bug, we are checking what we are doing wrong. Will fix that! - the crash on the flight log is due to the map library we are using in Android which makes the app crashing, we just published yesterday 0.0.13 which is today available in...
  14. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    HI Mattias, yes! You mean on flight screen view when you search for points you want a filter to let you see only the SAS BONUS (standard award) not those flight with cash converted into points, right? It makes sense and this can be done, will add to the backlog. I like it! When it comes to OJ...
  15. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hi Mattias, we don't have native rebooking at the moment as we are missing backend interfaces, so we are redirecting to the rebooking flow on the site, the problem is that apparently sometimes it fails to deep link as it to initiate the rebooking flow you need to be logged in on the web. it's a...
  16. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    It will come, what I meant is that it won’t come next week, we are still in beta mode and with still a lot to do.
  17. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    @Cristoffer Cedergren that's correct, those features are not ready yet, we started 6 months ago so we have a long way to go, they are not the first in line, to be honest, but they will come.
  18. massimo

    SAS app:en - Hur kan den bli ännu bättre?

    Hello travelers! I am from SAS and part of the dev team working on releasing a new app. It didn't take long for you guys to figure that out, right? :-) As you have noticed, Android is available "unpromoted" in the Play Store, for iOS the app is available in Apple Store but unlisted, which means...
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