Sökresultat

Hi guys, you might have received release 1.19. A few important features were added after your feedback: - MasterCard Premium on point flow - flight durations on each flight leg - Handle cancel flights in a better way on Manage My Booking - When you log out we give you the option to keep the...

Hi Mattias, yes, we are aware of this problem with overlapping bookings and we agree we need to find a solution. Honestly, it's a tricky one to solve but I am discussing with the team as we speak a couple of possible options. Will keep you informed, maybe I reach out directly when we have a...

Guys, we published 0.18 release the other day, a few good features were added and a few bugs were corrected to make your travel life better: - my favorite: you can subscribe to any flight and get departure, arrival, takeoff, landing, block-time notifications, so you can subscribe to your a/c...

Hi, I agree! Not really. The reason for that is in backend we store the data as 4 digits as the crew flying passive on cabin and flightdeck jump-seats has 4 digits alphanumeric assigned to the boarding pass. But it doesn't make sense for normal tickets so we will strip the zeros. Will add this...

No, sorry mine was a sketch from the design file, yours the implementation. Could you open a ticket in the app so we can check what version you are in.

hehe, no I need to find a fly which supposed to arrive at +1 but lands earlier and I need to be awake at that time! :-) Anyway we know what it is and it is already fixed, we were printing the date from Schedule Time of Arrival instead of Schedule Time of Departure. Thanks for reporting.

Ok, t will be hard to reproduce but will check what we do wrong.

Strange, it shall have shown "your flight" in parenthesis, like here. I remember having tested this so not sure why is not appearing. but sure we will work out a better way to highlight this more.

Will fix opening the booking directly!

Would you mind creating a ticket and sharing the PNR so we can check?

Ok, we are using a library to detect whether there is internet connectivity or not, we will remove it and just do a simple ping to check whether the phone is online or now. Will see if that works better.

Strange stuff, never got any reports like this. If you can't send a report from within the app as it is offline, would you mind sending me an email [email protected] with a bit more details like EB number so I can check if we have any logs from your device? Also would you mind testing by changing your...

Yep, I understand that. The reason is that we cache the boarding pass for quick and offline access, when we have an internet connection and a positive response from the backend we update the boarding passes, in this case, backend doesn't return the first boarding pass as we are after STD but...

Yes, the application detects 3 bounds here, LLA ARN, ARN-MIA + return. So it's treating LLA-ARN as a standalone due to the stopover (it's technically speaking not a stopover but still a layover).

sent DM

Can't really say why this happened, when we show that offline banner is because we detect the device without a valid internet connection, it could be connected to a network but failed to be online, so the app failed to retrieve the next booking, let's see if it was a temporary glitch as we...

Hi, yes, we know, this is fixed already and will be available in the next update, we waited now 7 days for Apple to approve our latest release, and we are not sure why it takes so long this time, normally the approval process takes a day or two.

It's actually as close to real-time as we could get, there is a lot going on there, when a traveler passes through the gate, the boarding pass is scanned and a message is sent via the Departure Control System back to SAS where an application keeps storing the data, When you have that screen on...

I agree, it will be fixed soon.

Yes, we made a relevant refactor of my trips card component to solve some issues with check-in time out of synch, but there was a catch and we introduce this bug. We have already fixed it so we are planning a patch asap to production, it will be available in the next update. /m