Erik Bernskiöld
Medlem
Sitter nu i United Club Concourse C på ORD och... ja, ni vet ju alla vad här finns för utbud. Tre timmar här innan det bär vidare.
BusinessClass.se Loungen™ 2013
- Thread starter Martin Björnström
- Startdatum
- Status
SeaPlanePilot
Medlem
pep, hur fungerar det i Nairobi efter branden?
pep
Medlem
Off Topic: JKIA - Nairobi Airport (NBO)
The Airport burnt down last month. Immigration improving now. Transfers are complicated and very primitive. No apron, one has to walk from terminal to aircraft's. No lounges in the International apart from VIP (not for us at bz-class or gold cards)). The airport is full of temporary surprises and mediocre or missing installations, signage, toilets. Queuing up in lines as check in is semi-manual. Quite some pax miss flights due to poor or incomplete announcements. Lots of delays (but is improving). Domestic uses cargo building. New, tented lounge in the cargo building is actually quite charming with nice chairs and lights in an otherwise primitive environment. Luggage handed out one by one or are picked by pax from trolleys. One has to inquire about flights and crosscheck info on departures and arrivals all the time. In general the airport is a mess, half empty, but somehow there is a system and with a co-operative attitude things are working - even without service being functioning. Airline staff are kind and often allow people to rebook tickets as many misses flights. Internal "Go to Gate" often done 1-2 hours before departure! You may "board" but do not proceed into the inner gate as you will be trapped with people piling up in a small room.Instead, let them take your boarding slip and go around in the airport - at least you can buy a beer or coffee. Arrival: luggage service has improved in new building. They are very strict on documents now (remember yellow card!) after Westgate massacre last week. My two recent domestic trips in Kenya (sent to SKYTRAX):
60. Kenya Airways Economy Class August 2013 Rated 5/10
NBO-EDL-NBO. Domestic flights, all on time. Due to the newly burnt NBO airport, boarding was primitive and lengthy and we were 5-10 passengers who lost our flight due to lack of calls for boarding – other routes were announced clearly. As there was a mess in the temporarily domestic airport (actually the cargohall of JKIA), there were no facilities, no signboard nor search for passengers. Strangely enough, my luggage was unloaded (correctly), but I was furious as I was accused for No Show, despite sitting straight in front of the only exit way in the tent, where all domestic passengers had to walk through to their flights. However, some apology was received and they rebooked me instantly for the following morning but only as a “prioritized waitlist passenger”. However, I got the last seat and was pleased to eventually get it. Otherwise, all flights on time, pleasant FA-service and good announcements on board. Almost new aircrafts Embraer 175 and 170, respectively. No lounges available, despite holding SkyTeam Gold. After request, they offered me 1 snack and 1 soft drink in Nairobi. The lounge in EDL not available for non-VIPs.
61. Kenya Airways Economy Class September2013 Rated 7/10
NBO-KIS-NBO domestic, 11 and 14 September respectively. Both flights on time. Aircrafts (Airbus 320 and Embraer 190, respectively) were clean and well-functioning. The temporary airport in NBO now have established a cozy, tented, temporary lounge for elite flyers, good initiative as compared to 2 weeks ago. Drink and snack (2 bags of nuts) service on board, but no hot drinks offered (50 minutes flights). No entertainment. No gate corridors must walk on the tamark to and from plane. FA staff nice and caring despite busy. VIP-lounge in Kisumu accessed (by Flying Blue gold card) but must pay for all the items served.
The Airport burnt down last month. Immigration improving now. Transfers are complicated and very primitive. No apron, one has to walk from terminal to aircraft's. No lounges in the International apart from VIP (not for us at bz-class or gold cards)). The airport is full of temporary surprises and mediocre or missing installations, signage, toilets. Queuing up in lines as check in is semi-manual. Quite some pax miss flights due to poor or incomplete announcements. Lots of delays (but is improving). Domestic uses cargo building. New, tented lounge in the cargo building is actually quite charming with nice chairs and lights in an otherwise primitive environment. Luggage handed out one by one or are picked by pax from trolleys. One has to inquire about flights and crosscheck info on departures and arrivals all the time. In general the airport is a mess, half empty, but somehow there is a system and with a co-operative attitude things are working - even without service being functioning. Airline staff are kind and often allow people to rebook tickets as many misses flights. Internal "Go to Gate" often done 1-2 hours before departure! You may "board" but do not proceed into the inner gate as you will be trapped with people piling up in a small room.Instead, let them take your boarding slip and go around in the airport - at least you can buy a beer or coffee. Arrival: luggage service has improved in new building. They are very strict on documents now (remember yellow card!) after Westgate massacre last week. My two recent domestic trips in Kenya (sent to SKYTRAX):
60. Kenya Airways Economy Class August 2013 Rated 5/10
NBO-EDL-NBO. Domestic flights, all on time. Due to the newly burnt NBO airport, boarding was primitive and lengthy and we were 5-10 passengers who lost our flight due to lack of calls for boarding – other routes were announced clearly. As there was a mess in the temporarily domestic airport (actually the cargohall of JKIA), there were no facilities, no signboard nor search for passengers. Strangely enough, my luggage was unloaded (correctly), but I was furious as I was accused for No Show, despite sitting straight in front of the only exit way in the tent, where all domestic passengers had to walk through to their flights. However, some apology was received and they rebooked me instantly for the following morning but only as a “prioritized waitlist passenger”. However, I got the last seat and was pleased to eventually get it. Otherwise, all flights on time, pleasant FA-service and good announcements on board. Almost new aircrafts Embraer 175 and 170, respectively. No lounges available, despite holding SkyTeam Gold. After request, they offered me 1 snack and 1 soft drink in Nairobi. The lounge in EDL not available for non-VIPs.
61. Kenya Airways Economy Class September2013 Rated 7/10
NBO-KIS-NBO domestic, 11 and 14 September respectively. Both flights on time. Aircrafts (Airbus 320 and Embraer 190, respectively) were clean and well-functioning. The temporary airport in NBO now have established a cozy, tented, temporary lounge for elite flyers, good initiative as compared to 2 weeks ago. Drink and snack (2 bags of nuts) service on board, but no hot drinks offered (50 minutes flights). No entertainment. No gate corridors must walk on the tamark to and from plane. FA staff nice and caring despite busy. VIP-lounge in Kisumu accessed (by Flying Blue gold card) but must pay for all the items served.
- Status