Bloody hell, what's wrong with people these days? I've done 3 upgrades today and two of them went as follow:Couple no.1: he's bumped into First, she isn't (2 different bookings). They complain as they're not seated together. Moved her into First, she's 2A and he's 3A. Complains because they're not seated together, they pretend that the chaps in 4A and E have to be moved elsewhere (no way of that happening because they are pax paying full fare). Then they threaten us of some kind of "action" if we don't move them where they want to. Finally, we've bumped them back to J.Couple no.2: he's J, she's W. We upgrade her, I manage to give them two seats together, the only two remaining in the house. No smile whatsoever, instead they fire at us long inquiries on why can't they be sat together in the middle seats (thus facing in the same direction) rather than the ying-yang position. Understood that, they then ask us what kind of meal will be served on board, up the the finest details such as how many types of entrées will be offered and the brand - no kidding - of champers. Then other minutiae regarding flight time and terminal of arrival in the States.Needless to say, no one of the four above bothered to thank us for the upgrades, or for the efforts made (every single enquiry they made signified lenghty phone calls to the flight management unit) or said once the word "please".Klicka för att utvidga...
