SARS liknande virus (Corona) i Asien 2020

[Nemo]

Ja, precis. Att Lufthansa bokar om, framförallt om ens slutdestination inte är i Kina lär ju vara betydligt högre.
Jag är betydligt mer tveksam när det gäller Air China. Dels så inbillar jag mig (utan att ha ett väl underbyggt faktaunderlag) att de kanske har en lite annan inställning till EU-förordningar, och i detta fall tycker de nog att de förlorar nog mycket pengar på massor av återbetalda biljetter som gör att de flyger en massa plan som är nästan tomma. Dessutom så lär ju Air China vara det sista flygbolaget som ställer in flygen till/från Kina, och så länge flygen faktiskt fortfarande går så har jag ytterst svårt att se att de skulle boka om till ett annat bolag.
Jag såg i en tråd på Flyertalk att någon hade fått beskedet att det endast var avbokning som gällde, och ombokning till senare datum endast var mot avgift. Men men, jag ska ringa dem senare idag.

Om du syftar på Lufthansa så ska ombokning vara avgiftsfri.
https://www.lufthansa.com/er/en/flight-information


Current flight information
Information for Lufthansa Group Passengers from/ to China

The safety of our passengers and employees has the highest priority for Lufthansa Group. After thorough evaluation of the situation about the Corona virus in China and taking into account all available information, Lufthansa Group has decided to cancel all Lufthansa, Swiss and Austrian Airlines flights to and from mainland China until February 09. Additionally, Lufthansa Group will close sales for all flights to mainland China until February 29. Hong Kong will be serviced as scheduled. Lufthansa Group will continue to monitor the situation and is in constant exchange with the responsible authorities.

Passengers with cancelled flights are able to rebook free of charge or can refund their ticket.

All affected passengers have the possibility to reach their destination. In agreement with our Joint Venture Partner Air China, passenger who were booked on cancelled Lufthansa, SWISS and Austrian Airlines flights to and from mainland China until February 09, are able to rebook on Air China flights. Lufthansa Group will not pro-actively rebook passenger. In order to rebook, please contact your respective Travel Agency, Call Center or rebook online.

Refund
Passengers whose flights were cancelled can request a refund free of charge via My Bookings.

Rebooking
In the event of a cancellation, Lufthansa will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from Lufthansa, please check the current status of your booking. Here you can also adjust the rebooking if required. Flight solutions booked by Lufthansa may be changed by the guest once again free of charge.

If you use a Facebook Messenger, you can also rebook via the Lufthansa Chatbot.

Additional information about your options can be found here.

 

[Thornado]

Jag såg i en tråd på Flyertalk att någon hade fått beskedet att det endast var avbokning som gällde, och ombokning till senare datum endast var mot avgift. Men men, jag ska ringa dem senare idag.

Om du syftar på Lufthansa så ska ombokning vara avgiftsfri.

Nej, jag menade Air China.

 

[lucasd]

SAS har slutat ta emot bokningar till Pekning och Shanghai verkar det som. Men flighterna verkar inte vara inställda - men man kanske vill förbereda sig inför att man eventuellt ställer in..

Edit, 4 min senare - Nu är flighterna inställda
SAS stoppar alla flygningar till och från Shanghai och Peking

The safety of our passengers and employees is our highest priority. After evaluating the situation in China regarding the Coronavirus, SAS has decided to suspend all flights to and from Shanghai and Beijing, as from tomorrow Friday 31st January, until February 9th. SAS will also close sales for all flights to and from Shanghai and Beijing until February 29th.
Refunds and rebooking possibilities are offered for affected passengers.

SAS will operate the scheduled flights outbound from Copenhagen to Shanghai and Beijing today including homebound flights from Shanghai and Beijing to Copenhagen.

Hong Kong will be serviced as scheduled, and SAS will continue to monitor the situation in constant dialogue with authorities regarding information about the situation.

Message - Traffic Information | SAS

 

[gneken]

(Updated 30JAN20 13:00 CET)
INFORMATION REGARDING SAS FLIGHTS TO AND FROM SHANGHAI AND BEIJING
The safety of our passengers and employees is our highest priority. After evaluating the situation in China regarding the Coronavirus, SAS has decided to suspend all flights to and from Shanghai and Beijing, as from tomorrow Friday 31st January, until February 9th. SAS will also close sales for all flights to and from Shanghai and Beijing until February 29th.
Refunds and rebooking possibilities are offered for affected passengers.

Message - Traffic Information | SAS

 

[Mr.cake]

Bra att SAS äntligen följer efter!!

 

[Senator]

Här är officiella kommunikationen från SAS på engelska:

Information regarding SAS flights to and from China

January 30, 2020

The safety of our passengers and employees is our highest priority. After evaluating the situation in China regarding the Coronavirus, SAS has decided to suspend all flights to and from Shanghai and Beijing, as from tomorrow Friday 31st January, until February 9th.

SAS will also close sales for all flights to and from Shanghai and Beijing until February 29th. SAS will operate the scheduled flights outbound from Copenhagen to Shanghai and Beijing today including homebound flights from Shanghai and Beijing to Copenhagen.

Hong Kong will be serviced as scheduled, and SAS will continue to monitor the situation in constant dialogue with authorities regarding information about the situation.

Refunds and rebooking possibilities are offered for affected passengers.

Passengers holding a ticket issued on or before 28th January for a flight to and from Shanghai and Beijing between 10th February and 29th February, also have the possibility to rebook once free of charge to a flight on the original route or to cancel the trip.

Customers travelling to, from or via Hong Kong may voluntary change their reservation or request a refund.

SAS offers a total of 12 regular weekly connections from to Shanghai and Beijing.

For more passenger information, please visit flysas.com.


For more information, please contact:

SAS Press Office, phn +46 8 797 2944

 

[AnWa]

Följer utvecklingen. Flyger med Qatar till BKK och sen vidare till Vietnam om en vecka. Efter att ha läst inlägg i tråden så tar vi med oss andningsmasker för att smälta in med övrig befolkning. För vem vill vara knasbollen som ingen vågar prata med... Packar även ned alco-gel.

 

[Thornado]

Men men, jag ska ringa dem (air china) senare idag.

Det går så där lagom bra. Ringer deras svenska nummer. Får lyssna på GDPR-information på svenska. Välj engelska som språk. Lyssna på GDPR-info på engelska. Välj att jag vill ändra biljett. Kopplas till europeiskt call center och får lyssna på GDPR-info på engelska. "We are now connecting you to an agent" - samtalet bryts. Samma sak vid flera försök.

 

[John Rosenbaum]

Här är officiella kommunikationen från SAS på engelska:

Information regarding SAS flights to and from China

January 30, 2020

The safety of our passengers and employees is our highest priority. After evaluating the situation in China regarding the Coronavirus, SAS has decided to suspend all flights to and from Shanghai and Beijing, as from tomorrow Friday 31st January, until February 9th.

SAS will also close sales for all flights to and from Shanghai and Beijing until February 29th. SAS will operate the scheduled flights outbound from Copenhagen to Shanghai and Beijing today including homebound flights from Shanghai and Beijing to Copenhagen.

Hong Kong will be serviced as scheduled, and SAS will continue to monitor the situation in constant dialogue with authorities regarding information about the situation.

Refunds and rebooking possibilities are offered for affected passengers.

Passengers holding a ticket issued on or before 28th January for a flight to and from Shanghai and Beijing between 10th February and 29th February, also have the possibility to rebook once free of charge to a flight on the original route or to cancel the trip.

Customers travelling to, from or via Hong Kong may voluntary change their reservation or request a refund.

SAS offers a total of 12 regular weekly connections from to Shanghai and Beijing.

For more passenger information, please visit flysas.com.


For more information, please contact:

SAS Press Office, phn +46 8 797 2944

Det enda rätta och mycket väntat redan för flera dagar sedan.

 

[Martin B]

Det går så där lagom bra. Ringer deras svenska nummer. Får lyssna på GDPR-information på svenska. Välj engelska som språk. Lyssna på GDPR-info på engelska. Välj att jag vill ändra biljett. Kopplas till europeiskt call center och får lyssna på GDPR-info på engelska. "We are now connecting you to an agent" - samtalet bryts. Samma sak vid flera försök.

Testa att maila på
Air China Stockholm <caservice@airchina.se>
Om de kan hjälpa till med info den vägen.
Finns även fax
Air China Ltd.
Stockholm Office
Kungsgatan 64 BOX 1131
111 81 Stockholm,
Sweden
Ph: +46 8 216146
Fax: +46 8 7230966