Sökresultat

I agree that is all messed up, could you send me a DM with the booking reference so we can debug it?

You can try again now.

Does anyone want to help test the in-app Diamond Chat? Add your EB number here and we will activate it in your app: https://forms.office.com/Pages/ResponsePage.aspx?id=qMmBVYsW8EWr1NN12pm_n5jzUAVbzilNsQyyZD5UbuZUOElDVjNLSks1SFZGVUFUVjFXWFlPSlVQUS4u

Will check on this.

yes, emergency contact is planned to be added to saved travelers so you don't need to add it all the time. I hope we can make this soon. Will check the double prefix bug you mentioned. - Regarding the handling of US boarding pass for US, we are aware of this issue and we will try to improve the...

Hi! I understand the concern but there is a lot going on there and a lot of backend calls to update (some of them expensive) to keep everything up to date, but we will see what we can do to preload stuff as I agree it's critical to get thigs appearing fast on that screen.

Yes, I meant as a step in the flow, not from the cart.

Hi, yes, we can spend more time revising how we do the query, if your EuroBonus number was entered in the booking we should return the flight, but there could be issues connected to Departure Control we are not aware of, so if you are up to, send me the flights or few of them you know you are...

yes, I agree, Finnair Ui display 2 calendars months one bound at a time, but you cannot see the price for the return until you select the outbound and likely your decision is made by both outbound and inbound, so you end up clicking back and forth and not remembering which date the price was...

Yes here below is the direction we are sketching which is what you mentioned in the "Populate on click" which does the job. Maybe we should have a calendar settings that let you show one calendar proving you know your lenght of stay and sure, it shall be just a dropdown in the calendar itself to...

Good Friday everyone! I have another question for you guys connected to Low Price Calendar, I know it's not a typical business use case, but after all, we all travel for leisure as well and are more sensitive to prices and flexible with dates. Today our LPC shows one calendar for outbound and...

Close question: Would you guys buy insurance from us for travel and medical or you are covered by your company, private insurance, or credit cards? If the booking flow will force you through a step to ask whether you would like the insurance or not, will you be annoyed?

Question: We are planning to add an inbox from the profile screen that logs all the push notifications we are sending to you so you can go back after they disappear. Sketch (ignore icons and content). We might also add sms and email in the future. Interested? Comments?

Hi, thanks for the feedback, it's all spot on. I am trying to answer. Boarding pass, we designed it in a way where the boarding pass shall always be cached and accessible until 24 hours after arrival, accessible from manage my booking and from the icon on each of the passenger elements in my...

Good catch! Nobody reported this before! There is some talents here! :) Will fix that!

No, it's a fair question and it's very confusing, it's "Offers and News Email", the reason is that we are yet to have a dedicated flag for push on our CRM so at the moment they are using email.

Hi offline mode is there! But we had an issue in the last release with the boarding pass so it was disappearing We just pushed a fix with 5.3 which is live in Android and iOS will come in a few days. We are caching all critical part of the app: - home - profile - digital card - list of...

HI, I have asked the QA team to test this scenario, as you said we might have usability issues on Android. Will check!

Star flow is already developed, we are undergoing testing. On the Singapore Airlines front, I have heard things are moving in the right direction, so I believe both of these will be sorted out soon. :-)

can you send me the booking reference? travel@sas.se