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The Dorchester - Dorchester Collection
BusinessClass.com expert review by Varun Sharma

53 Park Lane
W1K 1QA, London
United Kingdom

9
/10
A great hotel you will
recommend to friends
Location
Accommodation
Service & Facilities
Style
Restaurants & Bars
 341 user reviews

Review of The Dorchester - Dorchester Collection

For nearly a century, The Dorchester - flagship of Dorchester Collection - has been one of the most recognisable & acclaimed luxury hotels in London. Situated opposite Hyde Park on the prestigious Park Lane, The Dorchester has been welcoming guests since 1931 but over the years, the property has undergone several refurbishments to ensure that it moves with the times. 

The Dorchester offers 250 suites and rooms including three quite special roof suites. The hotel offers the most diverse collection of fine-dining experiences in London - including the highly acclaimed Alain Ducasse at The Dorchester - which holds 3 Michelin stars – one of only two hotel restaurants in the city to earn this ultimate culinary accolade. The Dorchester has served a formal, traditional English afternoon tea every day since it opened. The Dorchester Spa offers a plethora of treatments and guests can use Park Lane's longest swimming pool at 45 Lane - The Dorchester's sister hotel - situated just a few steps away. 

An opulent building has stood on the site of the hotel since 1751 and Dorchester House - once home to the US Ambassador - was demolished in 1929. Eighteen months later, The Dorchester hotel was opened. It still displays the delightful period Art Deco design that was used so prominently in its construction. 

The Dorchester is featured on the BusinessClass.com list of The Best Luxury Hotels In London

Price for 1 night
Prices from USD 744
9 / 10

location

The Dorchester sits on Park Lane – London's most famous thoroughfare - a few hundred metres south of Marble Arch. To the west is the vast & verdant expanse of Hyde Park, to the east is central Mayfair – home to some of the finest boutiques & restaurants in London and finally, Hyde Park Corner to the south. Just a few steps from the front doors is its sister property 45 Park Lane - complete with London's premier steakhouse - CUT and a stunning 20-metre indoor swimming pool.

The Dorchester is 25 kilometres (15.5 miles) from Heathrow Airport, just a short car journey from the Eurostar terminal at St Pancras Station, the Heathrow Express terminal at Waterloo Station and from Victoria Station - which offers a direct rail link to Gatwick Airport.

9 / 10

Accommodation

The Dorchester offers 194 individually designed guest bedrooms with king, twin, or queen beds, plus 56 suites and three roof suites - all set over eight floors.

Whether you opt for an entry-level room or a Signature Suite, you will experience the same superlative levels of service, facilities and amenities. The marble bathrooms boast Aromatherapy Associates natural body & skincare products, there is a discreet - and optional - packing & unpacking service, and you are offered views of either Hyde Park or Mayfair.

For added luxury, the hotel’s selection of Signature Suites do not disappoint. They range from the quintessentially-British Oliver Messel Suite: an iconic, listed space designed by theatre set designer Oliver Messel, to the prestigious Harlequin Penthouse - a roof suite with a sparkling history of illustrious guests, and a private terrace with fabulous views across Hyde Park.

All of the Signature Suites are unique and offer guests & their families the height of luxury hotel living. Guests have access to a Butler to service their needs, as well as private entrances and airport transfers in one of The Dorchester’s fleet of cars.

Guest room sizes start at 26 square metres (280 square feet) and increase to 165 square metres (1776 square feet) for the Harlequin Suite.

9 / 10

Service & Facilities

The Dorchester Doormen hold an incredibly special place in the lives of all the hotel guests. They pride themselves on the service they provide to the guests and indeed those just visiting The Dorchester for a drink, a meal or just to take in the hotel’s unique atmosphere. Valet parking is available through the Doormen. The Concierge is on hand around the clock to book or source anything you need – from restaurant reservations to a golf buggy. 

The Dorchester is a family-friendly hotel, and the Staff enjoy organising birthday surprises for their younger guests. At Christmas, the hotel constructs a special Santa’s Grotto in the lobby - filled with sweets and toys. It is a delight for both children and adults alike!  

The Dorchester Spa offers a host of facials, massages, body, grooming and general beauty treatments - for both him & her - using Carol Joy, Aromatherapy Associates and Valmont products. There are nine treatment rooms including two doubles. There are special treatments available for pregnant mothers, a dedicated manicure/pedicure suite, and an aromatic steam room is available to clear the mind and cleanse the soul after a long day shopping or sightseeing. The Spa offers yoga lessons, personal fitness sessions in the gym and even an accompanied power-walk in Hyde Park. The Dorchester Spa now offers treatments by the award-winning international super facialist Adeela Crown. Guests of The Dorchester can also use the facilities at 45 Park Lane which includes an indoor swimming pool and state of the art fitness centre. 45 Park Lane - The Dorchester's London sister property - is less than a minutes walk from the hotel. 

The Dorchester boasts an impressive roster of hotel cars that can be used to transport individuals or families to/from airports or on shopping & sightseeing expeditions around London. There are three special Rolls-Royce cars available to hire – including a 1964 Rolls-Royce Phantom V Limousine that was once owned by the late Princess Margaret.

The Dorchester is also home to the The Ballroom which can host up to 1000 guests. Over the decades, The Ballroom has been used for society weddings and awards ceremonies.

The Dorchester is fully wheelchair accessible.

The hotel is pet friendly and there is a special pet amenity which includes a food bowl, pet-bed, and yummy treats! However, pets are not allowed in the restaurants or the Spa/fitness area. 

9 / 10

style

Compared to many of the buildings that house the grand dame luxury hotels of London, The Dorchester is relatively new. Built in the late 1920s, it was the first in England to use only reinforced concrete on the outer structure. Its Art Deco styling is instantly recognisable. Incredibly, the hotels eight floors were constructed in just 10 weeks. The hotel’s first owner – legendary building magnate Sir Malcolm McAlpine stated that he wanted The Dorchester to be “bomb, earthquake and fire proof”. Indeed, in World War Two, the hotel only suffered a few broken windows while many areas of the capital were destroyed. The front of the hotel features three windows on each floor. The façade can be lit up with colour and create a new look – albeit temporary - on demand. Using reinforced concrete meant that the interior did not require huge pillars or supporting walls to hold up the building. Consequently, you will find large open public areas, spacious restaurants and “room to breathe”.

The hotel is blanketed in swathes of marble edged with golf leaf. Opulent chandeliers hang from the ceilings. The Dorchester is a magnificent melange of colour and design down to the dark green uniforms that are worn by the Doormen – introduced in 1980. While many of the guest rooms and suites are classically designed using pastel colours to bring out the feeling of luxury, The Dorchester does feature some contemporary designed rooms that suit the very modern traveller. 

10 / 10

Restaurants & Bars

The Dorchester was the original hotel dining destination in London.

Today, the hotel's jewel in the crown is the three Michelin-starred Alain Ducasse at The Dorchester.  SImply put, this is one of the top dining experiences in London. Ducasse – whose restaurants internationally have earned him 20 Michelin stars – appointed Jean-Philippe Blondet as his Executive Chef – and he conjures up dishes including sautéed lobster with a chicken cream – which is an epicurist's dream. Blondet has also created a vegetarian menu using as many locally sourced ingredients as possible.   

The Grill at The Dorchester offers a contemporary “British grill” experience. With innovative dishes like “The Grill's lobster thermidor tart”, Tom Booton is fast becoming one of the most respected young chefs in London. The Grill Bar offers contemporary and classic cocktails along with the more usual wines and spirits. The Grill at The Dorchester offers an à la carte breakfast that is among the tastiest available in London.

China Tang was opened in 2005 by the late Hong Kongese entrepreneur David Tang. His aim was to bring traditional Cantonese cuisine to The Dorchester and serve it in one of the most beautiful dining rooms in London. This Art Deco Shanghai palace indeed offers the diner stunning cuisine in a magnificent surround. The Peking Duck experience is second to none in London. 

The Promenade offers all-day dining including a traditional English afternoon tea display that is only rivalled by The Ritz. Cakes, sandwiches, and fresh tea make up the offering … and the service is faultless.

The Dorchester Rooftop - on the hotel's 9th floor - is a welcome addition to the hotel's dining experiences. Weather-permitting, diners can enjoy live music, stunning views of London and menus prepared by the hotel's acclaimed chefs Mario Perera, Tom Booton and Jean-Philippe Blondet. The Rooftop also hosts dining experiences from other international Dorchester Collection properties. The Polo Lounge from The Beverly Hill Hotel brought a plate of Tinseltown to London in the form of the McCarthy Salad - a hugely popular dish at one of The Dorchester's Los Angeles sister properties.

Cocktails can be enjoyed on a warm London day on The Dorchester Terrace & Garden and the Spatisserie offers healthy options. 

One of the hotel’s latest additions is the Parcafé. Here you can enjoy coffee and snacks on the move. It is a Mayfair coffee-shop for the well-heeled. 

Finally, The Dorchester offers two other wonderful dining options; The Chef’s Table - located next to the main kitchen where diners partake in exclusive meals while watching the chefs at work and The Wine Vault – where the hotel’s master sommelier takes you on a world tour of wine that would make any oenophile quaff with joy. 

The Dorchester Bar invites guests to relax & unwind … and if they are not up for a restaurant meal, they can always retire to their rooms and order room service.

sustainability

The Dorchester retains a green team that upholds the company’s responsibility to environmental issues. The hotel actively plants trees and limits water wastage on the property.  

What We love

  • The three-course Peking Duck signature dish at China Tang – an unforgettable culinary experience. The room transports the diner to the 1930s and into a high-end Chinese restaurant designed in opulent Art Deco. The Peking Dish is served with great aplomb and paired with a chilled Zinfandel is an amazing and memorable London dining moment
  • The Wine Vault – complete with its 1000 bottles - and its curator, The Dorchester Head Sommelier - Christopher Delalonde. From a bottle of 1967 Chateau d'Yquem to a single flute of 2010 Dom Pérignon, the hotel offers it all. 
  • People-watching on The Promenade whilst partaking in a sumptuous afternoon tea. Expect to see the good & great of the entertainment world, royalty, politicans, foreign tourists, hotel guests, those there for a special occasion or just people-watchers - like yourself!

    Varun Sharma
    Editor-In-Chief
    BusinessClass.com

What They Love

  • Our people: Our definition of luxury at The Dorchester is exceptional service, and we know that a personalised approach and building a genuine relationship with our guests is valued more than anything else. It is no longer about the material but the experiential – how do you feel when you come to stay with us? We have a team of such talented colleagues who really do put their heart and soul into looking after our guests so that their experience goes above and beyond what they were expecting.
  • The view: We opened a new rooftop restaurant in April this year  - The Dorchester Rooftop - and there is no better spot in London to sip a cocktail and eat exceptional food, whilst listening to great music and admiring the view of Hyde Park and the city skyline.
  • The location: The Dorchester is in such a prized position. We are in the heart of Mayfair with the best of dining, shopping and culture surrounding us, and with central London’s largest Royal Park right on our doorstop. You can’t help but feel a buzz about being in this rich, vibrant and exciting location – without doubt, it’s the place to be!

    Robert Whitfield
    Regional Director UK & General Manager
    The Dorchester


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General

  • Room Service
  • Restaurant
  • Air Conditioned
  • Mini Bar
  • Connecting Rooms
  • Hair Dryer
  • Packed Lunches

Activities

  • Fitness Room/Gym
  • Massage / Beauty Centre
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Facial Treatments

Services

  • Business Center
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24-Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Banquet Facilities
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Porters
  • Meeting Rooms
  • Laundry service
  • Shops
  • Photocopier
  • Ticket Service
  • Ballroom
  • Supervised child care/activities
  • Luggage Storage
  • Designated Smoking Area
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

Parking

  • Valet parking is offered at the hotel.

Check-in

  • From 3:00 PM

Check-out

  • Prior to 12:00 PM