The guest experience begins before you arrive at the hotel. If you are entering London by plane, train or automobile, you cannot miss this 309.6 metre (1016 feet) structure that dominates the city skyline. Check-in at the Shangri-La Hotel, at The Shard, London is on the Ground Floor from where you then step onto an elevator (one of 36 in the building that travels at an ear-popping 6 metres per second) to your room or suite. Valet parking is available.
Being a Far East luxury hotel & resort group, service is a strong point for the hotel and every staff member you will greet you with a big smile and a kind word.
After tearing yourself away from the view from your guest room, you can head to one of the hotel’s restaurants & bars or head to the 52nd floor Sky Pool, sauna and gym. There are 11,000 windows that clad The Shard and from the infinity pool windows, you can enjoy sensational vistas of London and the surrounding area. There is no formal spa, but a plethora of treatments can be booked and enjoyed in your guest room.
If you are staying in the Shangri-La Hotel, at The Shard, London there are three more floors of the building that you also need to visit – 68, 69 and 72. The 68th floor is the Sky Boutique – that offers gift items and access to the 69th floor which offers the main indoor viewing platform. For those wishing to brave the elements, the is an outdoor viewing platform on the 72nd floor which is 244 metres (801 feet) above street level. Sensational!
The Shangri-La Hotel, at The Shard, London is wheelchair accessible. The hotel allows small pets to stay in certain guest rooms although there is a charge for their stay. Pets are not allowed to be left alone in a guest room or to visit the hotel’s public areas. These rules do not apply to assistance and guide dogs.