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KLM i økonomi - går det an?

pep

Medlem
Rejste igaar fra CPH til KGL via AMS i den billigste økonomi-klasse, betalte 3077 DKK t-r. Turen gik rigtig godt, nød loungerne i CPH og AMS, dog var det hårdt at sove i terminalen i sleeping area i AMS under Lounge 52 (som Jeppe under Baronens seng?). De åbnede op kl 6 så jeg havde 5 timer til at kalibrere..Longhaul er meget spartansk, jeg måtte kæmpe for hver eneste drink (de havde en rimelig Shiraz rødvin, hvor jeg måtte bakse for sølle 5 mini-flasker). Heineken serverer de i 25 cl dåser - jeg må overveje at anmelde det til politiet, da det næppe kan være lovligt? På den anden side, hvad skal man med Heineken? Flaskevand er omtrent lige så godt og er lettere at få fat i..

Sendte flg. til SKYTRAX:

KLM Economy 08/10
Flew CPH-AMS-KGL with KLM on 2-3 April 2022. Both flights on time or early. Check-in online and again at desk in CPH was smooth (Sky Priority). Their internet interphase works nicely in every aspect with full access to the booking. Luggage was a bit overweight and was labelled “Heavy”. It was inscribed to final destination where it arrived in good order. Boarding / de-boarding were easy and on jetbridges, except at final destination where a bus took us 150 meter (no carbon prize!) from aircraft to arrival hall. I chose to travel to AMS a day earlier than strictly needed to be sure to catch my onward morning flight AMS to KGL. The trip became a relief due to full utilisation of gold card privileges. This trip costed me less than 500 USD, and the return legs still remains. Extremely good value for money – and it earns me 46 X-points toward retention of my elite status at KLM. Was given a huge luggage allowance, 2 x 23 kg) that I decided not to fully use.

CPH->AMS
Aircraft was a newer B737-8. Saturday evening flight, not many passengers – I got myself an entire 3-seats section. The service onboard was good and snacks and plenty of drinks were handed out generously (incl. wine and beer). Two-three drink rounds were provided within this 55 Minutes flight is fine. Call bells addressed instantly. Can’t fault this airline – as good as it gets in economy.

Lounges on the way…
KLM
offers 2 lounge in CPH: the third-party lounges Carlsberg Aviator and Aviator Apartments. Both were nice, tidy, and airy. Good view of tarmac. The draft beers (3 kinds) in the Carlsberg lounge tastes for some reason better than those poured in town. Upon arrival to Amsterdam I chose the non-Schengen KLM Lounge 25, which was more than OK and presentable though no without any extravagancy. They closed at 10 p.m. For the night I found a sleeping area until morning where I went to the Sky Team “Lounge 52” in non-Schengen area. Impressive design, views. Amble space. Showers. Breakfast was outstanding with fresh, hot delicious breads.

AMS->KGL
A330-200 aircraft. Flight arrived on time, though departing 20 min. late. Smooth seating and embarking procedures. Onboard, I was greeted by name and offered an upgrade for 64k Flying Blue miles which I declined as economy offers amble space these days. Premium economy was offered for 14k, but the armrests can’t be lifted so economy is a better deal when economy is only 65% full. KLM provide only a single meal service on this 7 hours’ flight which is too little. While a lunch is served at 12 o’clock, there is no supper prior to landing in Kigali, where one has to deal with lengthy immigration and Covid-testing procedures. The food was passable. Drinks were served reluctantly and only offered upon firm requests or by walks to the galley. Bell for service calls were rarely addressed. Symptomatically, I was offered hot drinks only once on this long-haul flight. IFE has improved since last year and more options offered. Screens are tiny, less than half size of those on Qatar Airways and Emirates. It seems that KLMs long-haul services suffer from excessive cost-savings on services and attempt to reduce all kind of intakes to a bare minimum. However, for the modest ticket price paid, one can’t complain a lot…
 
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Rejste hjem fra KGL til CPH igaar med KLM paa returbilletten (se ovenfor). Det gik faktisk rigtig godt paa trods af alle problemerne in Ansterdam:

Ratede turen til 6 point ud af 10 paa SKYTRAX:

Flew KGL-EBB-AMS-CPH with KLM 15-16 June 2022 on A330-300 and Embraer aircrafts. Check-in online did not work – likely due to summer-overload of passengers in Amsterdam which causes disruptions and delays on the entire route-net. However, the check-in KGL was quick and hassle-free. Access to KLMs 3rd party Pearl lounge was granted due to my Flying Blue gold card. The lounge is well supplied, but of sparse offerings. The arriving aircraft in Kigali came in 1 hour late. The KLM staff called all passengers to gate; after wasting an hour in the gate they came back to the terminal and lounge due to further delays: the aircraft had got another, now technical problem (a clogged engine filter?), which they manage to fix in the airport. However, this added to the delay by another 2 hours. The now 3 hours’ delay followed us the whole way to AMS where most passengers eventually lost onwards connections. All entering and exits to aircrafts were by foot and stairways. Onboard, flights were full, haven’t seen this since before the pandemic. KLMs flight crews onboard are in general patronizing and surly, but they managed well. Food was surprisingly good, seems improving with 3 hot meal options for dinner. Hot snacks provided before landing. Managed to sleep 3 hours on the longhaul. IFE worked wel with individual, tiny screens with movie choices. Headsets provided. WiFi not working?

In Amsterdam it took 45 minutes to vacate the aircraft which was taxied to a remote area of the airport. Huge queues in Amsterdam due to summer peak and staff shortages. I was fairly lucky to be rebooked on next AMS-CPH flight departing 2-3 hours later. The KLM lounges in AMS are good, spacious and modern. Despite the delays the last flight and arrival in Copenhagen went well and smooth. CPH airport is a breeze. My inscribed luggage arrived to perfection, despite rebooking, delays, and transfers. In conclusion KLM managed their delays quite well. For the modest ticket price paid (500 EUR t/r), one can’t complain a lot…
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..glemte at sige at turen, paa trods af dens meget billige pris, indtjente overraskende 46 XPoints hos Flying Blue. Nu gaar jeg efter at beholde mit guldkort, da jeg har 9 maaneder til at optjene de ialt 180 XP der kraeves for at undgaa at ryge ned paa soelvkort.
 
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