Alaska Airlines First Class Review 2023
Alaska Airlines First Class
7
/10
A comfortable flight
Airport Experience
Cabin & Seat
Cuisine
Beverages
Service
Entertainment
Amenities & Facilities
Short & Medium Haul

Review of Alaska Airlines First Class

BusinessClass.com review by Ramsey Qubein
Updated 15. Sep 2023

Alaska Airlines is a growing North American airline close to Seattle with a loyal following. Its passengers love Alaska’s focus on supporting brands from the United States West Coast. The airline’s merger with Virgin America and its new membership in the oneworld alliance has catapulted Alaska from a regional airline to a global name.

Alaska Airlines only operates narrowbody planes to 107 domestic and 18 international destinations in 7 countries, including the United States, Canada, Mexico, Costa Rica, Belize, Guatemala and the Bahamas. First Class offers a basic product with recliner seats, in-flight service and limited inflight entertainment. Alaska does not pretend to be something it is not. Instead, it does the basics quite well with a reliable inflight product that is comfortable and fitting for the length of flights it serves.

The airline recently announced seasonal routes from Los Angeles and Seattle to Nassau, in the Bahamas, due to begin operations on 15th December 2023. These routes will use the Boeing 737-MAX 9 aircraft, with the longest flight time estimated at just over 7 hours, becoming the longest flight in Alaska Airlines’ network. 

As a oneworld member, Alaska partners with more than a dozen airlines with whom passengers can earn and redeem miles for their flights, including American, British Airways, Cathay Pacific, Finnair, Iberia, Qantas, Qatar and Royal Jordanian. There is also the opportunity to codeshare with these airlines - travellers can fly multiple oneworld airlines on the same ticket.

Alaska has also forged partnerships with other airlines outside its alliance, giving it even greater global reach. Frequent flier members can earn and redeem miles on these airlines, including Condor, Icelandair and Korean Air. Uniquely, Alaska still awards its MileagePlan members miles based on distance flown rather than the cost of a ticket, which has generated much loyalty from fliers. Many airlines have switched to only awarding miles based on the ticket price.

Keep an eye out for the commemorative and Disneyland Resort-themed liveries that will brighten any runway apron and give the kids a special memory. Particularly eye-catching is the “Friendship and Beyond at Disneyland Resort” – a Boeing 737-800 decked out in some of Toy Story’s favourite characters, plus “Star Wars Transport to the Disneyland Resort” – a Star Wars: Galaxy’s Edge-themed 737-800 complete with a blackened star-scape fuselage and artwork of the iconic Millenium Falcon and TIE Fighters, amusingly first unveiled on May the Fourth 2022.   

 

Airport experience

9/10

Alaska’s main hubs are Seattle/Tacoma and Portland, Oregon - and, to a lesser extent, Los Angeles and San Francisco. Being so west-coast-centric, Alaska is a leader in the region, and this extends to its airports. First Class passengers enjoy priority check-in and boarding lanes.

First Class passengers can check two free bags, one carry-on bag and one small personal item, such as a purse or laptop bag. Checked luggage over 50 pounds (23 kilogrammes) may incur additional charges and must not weigh more than 100 pounds (45 kilogrammes) or have a linear dimension of 115 inches (292 centimetres). Carry-on bag sizes are limited to 22 x 14 x 9 inches (approximately 56 x 36 x 23 centimetres).

First, Class fliers are treated to access its small network of Alaska Lounges, located in Seattle, San Francisco, Los Angeles, New York-JFK, Portland and Anchorage.

It is the only mainland U.S. airline to offer lounge access for First Class, even if you are not a member of the Alaska Board Room. Alaska’s new partnership with American Airlines gives Alaska lounge members access to American’s wider network of Admirals Clubs.

Alaska Lounges provides an open bar with regional craft beers and wines from the Pacific Northwest or California. Starbucks coffee and barista coffee drinks are usually available, and the buffet has light meals like salads, soup and sweet or salty snacks. One of the most popular features of its lounges is the pancake machines in the morning hours.

Other features include complimentary fast Wi-Fi, plenty of charging points, relaxation areas and TV areas. Its newest lounge in Seattle/Tacoma has beautiful airport views, fireplaces and plenty of places to lounge and work.

In some airports, First Class passengers have priority security lanes, too, but this is not uniformly available.

Cabin & Seat

7/10

Alaska’s fleet of narrowbody Airbus A320, A321, and Boeing 737 planes are fitted with wide recliner-style Recaro seats in a 2-2 configuration over three or four rows. These seats do not lie flat and are used on the airline’s longest transcontinental and Hawaii flights, with slight variations in the seat dimensions depending on the individual aircraft. They are not very comfortable for such distances, even if the seat pitch is up to a generous 41 inches (104 centimetres) and typically 21.3 inches (54 centimetres) wide. This space is more than other U.S. airlines offer in their standard domestic First Class recliner seats. However, it is far from as comfortable as the widebody aircraft with lie-flat beds provided by different airlines on some domestic routes. Window-seat passengers must climb over their neighbours to reach the aisle, and on really long flights, it is easy to feel trapped without direct aisle access.

A seat pocket is the only seat storage space but decent-sized overhead bins will take larger baggage. Many planes have AC power and USB outlets, which are helpful on lengthy flights. When travelling on a transcontinental flight, Alaska will have difficulty competing with the flat-bed seats used by other airlines on premium routes between New York and the West Coast. Individual reading lights and air nozzles are the only other comforts.

The flight search on BusinessClass.com includes images, videos, and seat maps for most airlines and aircraft. Search results also include details such as seat pitch, width and recline. This way, you can see the seat and cabin configuration of the flight in which you are interested before making your choice.

Cuisine

8/10

Alaska allows First Class travellers to pre-order their preferred meal online before a flight to ensure they get their first choice. The airline offers hearty meals on its flights, with everything served on a tray. They include bread, a salad and a main dish consisting of a protein or vegetarian option. On some flights, the choice may be a sandwich or salad with protein, while on other longer flights of over 1,100 miles, it is a hot plate like chicken with rice or pasta.

Dessert is typically served separately, including pastries, cake or a warm cookie. On the airline’s longer transcontinental or Hawaii flights, Alaska offers a printed menu with the day’s selection, and entrées can include braised top-blade beef with fennel on flights departing between 10:00 am and 9:00 pm or winter squash & apple frittata for breakfast on flights departing 5:00 am to 10:00 am. Everything is hand-delivered from the galley with no carts brought into the aisle. Many of the ingredients on the menu are sourced from West Coast providers. Snack baskets are also handed around after meal service on longer flights. 

Special meals are not available, and while there is no dine-on-demand service, the crew is happy to hold meals for later in the flight should customers wish.

 

Beverages

8/10

Before takeoff, an eco-friendly box of water is waiting at each seat, and once in the air, flight attendants offer drinks from the bar. These include one white and one red wine and a sparkling wine. The same regional attention to detail is available in its craft beer selection. Other drinks include spirits like Tito’s Handmade Vodka, Aviation Gin, Bacardi Rum and Jack Daniels’s Whiskey, plus a couple of cocktail choices. Also offered are mixers, juices, soft drinks, Starbucks coffee and Teavana teas.

The flight search on BusinessClass.com includes information on which Champagne is served in Business Class and First Class on many airlines. We do our best to keep track of any changes but feel free to let us know if we missed something.

Service

9/10

Alaska flight attendants are uniformly friendly and service-oriented, providing a welcoming environment. As a smaller airline than others in the U.S., Alaska is proud of its size and operation, and the affable, attentive approach is genuine.

Entertainment

7/10

Alaska Airlines does not provide personal monitors for inflight entertainment. Instead, passengers can access the free entertainment streamed on their own personal devices. Fliers must remember to bring headphones as they are not always stocked on board. They can connect to entertainment programming, including Hollywood movies and music, using the online wireless internet signal. Over 800 films and television programmes are available to stream from the entertainment library. Headspace meditation sessions are a nice way to relax in flight or be lulled into a nap.

Alaska allows passengers to connect to the inflight wireless internet signal for free texting. They can also pay to use the fast-streaming satellite Wi-Fi service for a reasonable flat price for the entire flight. Fast-streaming Wi-Fi is available on most aircraft.

The flight search on BusinessClass.com includes information on WiFi and inflight entertainment.

Amenities & Facilities

5/10

Quilted blankets are available at each First Class seat, but Alaska does not offer pillows or amenity kits on any of its flights. The lavatories are small and basic but clean, with no additional amenities.

The airline does not offer bassinets on its flights.

One unique feature for Alaska Airlines is that passengers can check wine purchased at select West Coast wineries for free and check the standard two bags that are free with a First Class ticket.

Short & Medium Haul

8/10

Alaska Airlines does not operate long intercontinental flights, but First Class passengers are still treated to refreshments on its shortest flights. Meals are reserved for flights of at least 670 miles, making it one of the few U.S. carriers to offer meals on flights that short. A snack basket with sweet and savoury munchies is passed around on other flights.

Some short- and medium-haul flights are operated by Horizon Air, a regional subsidiary of Alaska Airlines flying smaller aircraft. Planes operated by Horizon are co-branded as Alaska Horizon. Embraer 175 regional jets are equipped with a First Class cabin in a 1-2 configuration over four rows with a seat width of 20 inches (50.8 centimetres) and offer a similar onboard experience to that of Alaska. Flights operated by Bombardier Q400 turboprop aircraft do not offer First Class.

Sustainability

Alaska pays close attention to its ecological footprint and is committed to net-zero carbon emissions by 2040. Using sustainable fuel, operating with more energy-efficient flight plans and operating a modern fleet are all focuses for the airline. At some of its hubs, it uses electric ground equipment, and Alaska is working with Carbon Direct to target carbon off-setting opportunities to help it reach its 2040 goal.

Onboard initiatives include eliminating plastic waste with the use of sustainable alternatives. Alaska became the first U.S. airline to completely remove the five biggest sources of plastic waste from onboard service. Additionally, the airline encourages customers to bring their own refillable water containers.

The flight search on BusinessClass.com includes information on CO2 emissions for each flight. Our quality algorithms also give a higher score to flights operated by the most modern and environmentally friendly aircraft.

What We Love

  • Alaska’s pride when it comes to supporting West Coast and Pacific Northwest businesses through the products it provides on board
  • Free lounge access for First Class passengers, something other North American carriers do not provide
  • Alaska Airlines is renowned for its genuine and friendly service – in the lounges and onboard.

BusinessClass.com searches hundreds of travel sites at once to help you find the best premium travel offers for both flights and the finest hotels.

FAQs
Alaska’s Mileage Plan program offers unlimited complimentary upgrades to members when available as a benefit of Elite status. Alaska operates an upgrade waitlist for eligible travellers, including non-elite-status members, who can apply for cash upgrades within 24 hours of departure after elite passengers have cleared the upgrade waitlist. See the airline’s website for full upgrade details, terms and conditions.
Premium Class on Alaska Airlines is an inexpensive upgrade option offering 4 inches of added legroom but using a standard economy seat in the main cabin. Other perks of Premium Class include priority boarding and complimentary alcoholic beverages. Dedicated First Class cabins offer wider, reclining seats with added legroom. Passengers also receive complimentary food and alcoholic drinks, while other perks include priority boarding, increased luggage allowance and access to Alaska Lounges.
Passengers can pre-order food via desktop or mobile app from 30 days to 24 hours before departure by locating the upcoming trip and viewing and selecting pre-order food options.
First Class upgrade means a passenger can upgrade a valid ticket in a lower-class cabin to the First Class cabin
Alaska Airlines doesn’t operate a Business Class cabin; therefore, the next highest class of travel is Premium Class, which has a limited number of seats in the front of the main cabin. For this reason, passengers wishing to experience increased privacy and exclusivity, elevated cuisine and personal service may find First Class a preferred option. We have scored Alaska Airlines 7/10 for the entire First Class experience.
No. The seats in first Class are wider than standard economy seats – typically 21.3 inches (54 centimetres), with a generous recline and up to 41 inches (104 centimetres) of pitch.
Yes. First Class passengers can check two free bags, one carry-on bag and one small personal item, such as a purse or laptop bag. Checked luggage over 50 pounds (23 kilogrammes) may incur additional charges and must not weigh more than 100 pounds (45 kilogrammes) or have a linear dimension of 115 inches (292 centimetres). Carry-on bag sizes are limited to 22 x 14 x 9 inches (approximately 56 x 36 x 23 centimetres).
Seats are typically around 21.3 inches (54 centimetres) wide, with a generous recline (not lie-flat) and up to 41 inches (104 centimetres) of seat pitch. Slight variations in these dimensions will occur for different aircraft. Sizes quoted relate to Boeing 737, Airbus A320 and Airbus A321 aircraft.
Alaska Airlines First Class includes a dedicated cabin reclining seat, complimentary snacks, meal service, and alcoholic beverages. Passengers get a complimentary baggage allowance for two checked bags plus one carry-on bag and personal item. On the ground, First Class passengers experience priority check-in and access to Alaska Lounges at primary hubs, plus priority boarding.
Yes, snacks and meals are complimentary, along with alcoholic beverages, depending on the flight length (in miles) and the time of day. For example, drinks service is available on flights over 350 miles, and meal services vary on flights over 670 miles, 1,100 miles, and flights over 2,140 miles. See the airline’s website for further details.
About the author
Ramsey Qubein
Contributing Writer
Ramsey Qubein is a freelance travel journalist who is recognised for his comprehensive coverage of the airline, hotel and cruising industries. With an impressive annual mileage of over 450,000 miles and a remarkable journey to all 7 continents, 50 U.S. states, and 168 United Nations countries, Ramsey possesses unparalleled expertise in maximising travel loyalty programs. His work, featured in...
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