Review of Aeromexico Business Class

Aeromexico, Mexico’s flagship airline, is instantly recognizable by its signature silver livery and is a dominant force throughout the Americas, as well as select destinations across Europe and Asia. The airline’s expansive domestic and regional network, bolstered by its affiliate Aeroliteral, ensures seamless connectivity within Mexico. While Mexico City remains the epicenter of operations, Aeromexico maintains robust secondary hubs in Guadalajara, Monterrey, and Tijuana.

With significant backing from Delta Air Lines, Aeromexico has elevated its operational standards and expanded its codeshare offerings, allowing passengers to book and connect effortlessly across both airlines. As a proud SkyTeam alliance member, Aeromexico partners with leading global carriers such as Air France, KLM, China Eastern, and Saudia, providing worldwide reach and reciprocal benefits.

Aeromexico’s Business Class is marketed as Clase Premier, a premium product designed for discerning travelers.

Members of Club Premier and other SkyTeam frequent flyer programs can accrue and redeem miles on Aeromexico flights. Top-tier SkyTeam Elite Plus status unlocks additional privileges, including priority lounge access and enhanced airport services.

Mexico City International Airport’s Terminal 2, Aeromexico’s main home, impresses with its modern architecture but can challenge travelers with long walking distances. Its open design often results in noticeable noise levels and, during peak hours, a warmer environment. Premium guests and elite status holders benefit from SkyPriority lanes, expediting check-in, security, and boarding procedures for a smoother journey.

International connections in Mexico City require all passengers to clear both immigration and customs, mirroring U.S. transit procedures. This can lead to extended wait times, especially during busy periods, so we recommend allowing ample time between flights.

Once through security, Clase Premier and elite travelers enjoy access to two expansive Salon Premier lounges. While these lounges provide a tranquil atmosphere with attentive table service (gratuities appreciated), they can become crowded at peak times. Guests can sample a rotating selection of Mexican culinary favorites—chilaquiles at breakfast are a highlight—alongside an array of soft drinks, coconut water, and juices. The buffet features both cold snacks and occasional hot dishes throughout the day.

A menu of spa treatments is available for an additional fee, and complimentary Wi-Fi ensures productivity. The lounges offer numerous workstations, each equipped with power outlets. Across Aeromexico’s network, Business Class travelers are granted access to premium lounges, including SkyTeam partner facilities where available.

At London Heathrow Terminal 3, Club Premier Elite members now enjoy access to the exclusive Virgin Atlantic Clubhouse, elevating the ground experience significantly.

Aeromexico’s long-haul fleet is composed entirely of Boeing Dreamliners, offering two premium cabin layouts: the 787-9 features a reverse herringbone 1-2-1 configuration for direct aisle access, while the 787-8 employs a 2-2-2 arrangement. Every Clase Premier seat converts into a fully flat bed, with thoughtful storage spaces located both beside and behind the seat. Multiple power and USB outlets are conveniently positioned, ensuring devices remain charged throughout the journey.

For travelers seeking privacy, the 787-9’s window seats are ideal, as they eliminate the need to step over a seatmate. While the 787-8’s layout is less private, the hard-shell seats still provide a generous sense of space and recline fully flat. Features such as a dedicated water bottle holder and ample footwell space (especially on the 787-9, which also boasts a flip-up side storage compartment with integrated mirror) enhance comfort.

Dreamliner windows are equipped with electronic dimmers, allowing passengers to control light levels without traditional shades. However, it is common for crew to lock the windows to dark mode shortly after takeoff, which may disappoint those who enjoy gazing out mid-flight.

Advance seat selection is complimentary for Clase Premier passengers. Aeromexico’s innovative upgrade bidding system also enables eligible economy travelers to bid for discounted upgrades as departure approaches, subject to availability.

The Businessclass flight search tool offers detailed images, videos, and seat maps for most aircraft, including seat pitch, width, and recline information—empowering you to select the best possible seat before booking.

Aeromexico’s inflight dining experience in Clase Premier features a unique meal sequence, sometimes serving a lighter option first depending on departure time. This can catch travelers off guard if their main course is scheduled later in the flight, so checking meal timings before boarding is recommended for those with specific preferences.

Beverages are initially distributed from a trolley, accompanied by savory snacks. When the main meal is served after takeoff, tables are set with linens and all courses arrive on a single tray, arranged in contemporary ceramic dishes.

Guests typically choose from dishes featuring beef, chicken, seafood, or pasta, with selections tailored to route length and destination. Shorter U.S. flights may offer only a premium sandwich, while long-haul journeys include a substantial salad, fresh bread, and a decadent dessert—such as cake or ice cream—followed by after-dinner drinks.

The pre-landing meal ranges from a full breakfast to a light snack, depending on flight timing and duration.

A wide variety of special meals, including vegetarian, diabetic, kosher, and pescatarian options, are available by pre-order online or by phone. While Aeromexico does not currently offer dine-on-demand or expedited meal service, the overall pace is efficient, though not leisurely on daytime flights.

On select routes, such as Tokyo, Aeromexico collaborates with acclaimed chefs—like the Edo Kobayashi Group—bringing authentic Japanese culinary artistry to the onboard menu, reflecting the airline’s commitment to destination-inspired gastronomy.

Upon boarding, Clase Premier guests are welcomed with a choice of Champagne, still water, or fresh orange juice. The inflight bar service offers a curated selection of international wines, Mexican and imported beers, and a diverse spirits list, providing a comprehensive aperitif experience. Coconut water, alongside a range of juices and sodas, adds a refreshing touch to the non-alcoholic options.

The Businessclass flight search details the Champagne currently served in Aeromexico’s premium cabins. We regularly track beverage updates, but encourage readers to contact us with any recent changes they’ve encountered onboard.

Mexico is celebrated for its warm hospitality, but the onboard delivery can vary among Aeromexico crews. Our experiences show that interactions are generally cordial, though sometimes lack the personal engagement seen on other leading carriers. Proactively engaging with the staff often leads to a more personalized touch. Meal services, however, occasionally feel hurried, making it challenging to converse with crew or enjoy a more leisurely pace.

Each Clase Premier seat is equipped with an 18-inch high-definition touchscreen, offering a vast library of the latest films, TV series, children’s programming, and music channels. The entertainment selection is thoughtfully curated in multiple languages, reflecting Aeromexico’s global reach. Parents can activate a dedicated children’s mode to filter age-appropriate content.

The interactive moving map and tail camera provide real-time flight tracking and exterior views, adding to the immersive experience.

All cabins benefit from complimentary messaging via Facebook Messenger, iMessage, and WhatsApp. High-speed Wi-Fi, powered by Gogo 2Ku technology, is available for purchase on most international routes, with flexible bandwidth packages or full-flight passes.

Aeromexico’s award-winning "aire" magazine, featuring route maps, destination insights, and travel inspiration, is available in every seat pocket.

The Businessclass flight search provides up-to-date details on inflight entertainment systems and Wi-Fi availability.

Clase Premier guests receive plush bedding, including an oversized pillow and a soft blanket, ensuring restful sleep on long flights. Amenity kits, curated in partnership with ETRO, are generously stocked with premium toiletries and travel essentials. On the 787-9, the exclusive Espacio Premier stand-up bar allows passengers to help themselves to alcoholic beverages, fresh coffee, cookies, and light snacks between meal services.

Families traveling with infants can request bassinets on long-haul flights, which are available at select seats for added convenience and comfort.

On domestic and shorter international flights, Aeromexico’s Clase Premier service is more streamlined. Beverage-only service is standard on the shortest routes, while flights of moderate duration—especially to the U.S.—receive a single tray meal, typically a gourmet sandwich and salad. Although the offering is less elaborate than long-haul, passengers still benefit from Salon Premier lounge access where available. Recliner-style seats in Clase Premier cabins mirror the comfort levels found in U.S. domestic first class, providing a comfortable and spacious ride.

Aeromexico has enhanced its eco-friendly efforts, offering travelers the ability to offset their carbon footprint during booking. The airline invests in national sustainability projects, including wind energy in Oaxaca and solar initiatives in Baja California Sur, as part of its broader commitment to environmental stewardship and responsible aviation.

The Businessclass flight search now provides detailed CO2 emission data for each flight. Our proprietary algorithms favor itineraries operated by the newest and most fuel-efficient aircraft.

• Authentic Mexican cuisine—such as chilaquiles at breakfast—in Salon Premier lounges
• The self-serve Espacio Premier bar and refreshment area on the Boeing 787-9 Dreamliner
• Elegant ETRO-branded amenity kits for an elevated onboard experience