As part of a GBP 67 million investment, the Australian flag carrier has announced new lounges and upgrades to its existing lounges around the world.
There will be a new flagship First Lounge at Heathrow Airport - Terminal 3, a refreshed Hong Kong International Lounge and domestic upgrades including a complete refurbishment and expansion of its International Business Lounge in Sydney.
Qantas Group CEO Alan Joyce said the faster-than-expected recovery in travel demand meant the airline could accelerate investment in its lounge network, “millions of people a year visit our lounges and they are typically our frequent flyers who travel with us the most, so anything we do to improve them is a way of saying thank you to our most loyal customers. London is one of the most important destinations on our network and it’s the perfect location for a First Lounge, especially with our direct Project Sunrise flights on the way. Heathrow is one of the world’s busiest airports so we’re very pleased to be working with them to secure a great space in the terminal for an additional lounge."
The luxury London First Lounge is expected to feature direct access to boarding gates, sweeping views of the airfield, a focus on wellbeing features and an unrivalled dining experience. The lounge will be open by 2025 - to coincide with Project Sunrise - the airline's plan for scheduled non-stop flights from Sydney to London and New York.
Eligible Qantas lounge customers include: Qantas tiered Frequent Flyers (Gold and above), customers travelling in Business Class and First on Qantas operated flights and eligible oneworld and partner airline customers.
London Heathrow will be the fifth destination to offer a Qantas First Lounge, along with Los Angeles, Melbourne, Singapore and the original Marc Newson designed First Lounge in Sydney.
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Qantas First Class Lounge - Sydney: